Trouble Signing In to inspection.ae?
Quick fixes for the most common sign-in issues, and how to reach us if you’re still stuck.
Trouble Signing In to inspection.ae?
If you’re having trouble logging into your inspection.ae account, the steps below cover the most common causes. If none of them work, our team can help directly.
Forgotten your password?
Use the “Forgot password” link on the sign-in page to request a reset email. Check your spam or junk folder if it doesn’t arrive within a few minutes, and note that reset links expire after a short time, so request a new one if too much time has passed.
Account locked or inactive?
Too many incorrect sign-in attempts can temporarily lock your account as a security measure. If this happens, wait a short while before trying again, or contact us to have it unlocked.
Not receiving your verification code?
Check your spam folder, confirm the email address or phone number on your account is correct and up to date, and wait a minute before requesting a new code rather than requesting several in quick succession.
Using the wrong login details
Customer accounts and staff/admin accounts are separate. Make sure you’re signing in with the email address you originally registered with inspection.ae.
Browser and connection issues
Try clearing your browser’s cache and cookies, switching to a different browser, or temporarily disabling browser extensions that might block scripts. Also double-check your internet connection.
Still can't log in?
Email us at technical@tawasulservice.com with your registered email address, and our team will look into it directly.
